1. Support and Service | Professionals tips | Installation tips

      The space required by the central unit

      Minimum space required by the Duo unit: width 460 mm, height 680 mm and depth 460 mm.

      The C series central units require a space at least 450 mm wide, 700 mm high, and 450 mm deep.

      The minimum width required by the A series and...

      Central unit assembly space

      The assembly space of the central unit should be dust-free and sufficient for the motor cooling air. The temperature of the assembly space should not be under +5 °C or above +35 °C even when the device is used. The heat produced...

      Dust piping assembly space

      We recommend that the dust piping be installed in the ceiling of the building, or, in buildings with several floors, in the intermediate floor. The piping should follow the other house technological lines, such as the air shafts,...

      Installing the dust pipes

      The first part of the dust piping after the wall inlet should always be the elbow coupling, which prevents long objects from entering the piping. Ensure that the pipes are flawless both on the inside and outside, and clean them...

      Conveying the pipes to the central unit

      Decide the exact location for the central unit before conveying the suction pipe to the location. Be sure to lead the suction and exhaust pipes to the correct sides. The direction of the suction and exhaust pipes in different...

      Maintenance of the cleaning equipment

      Check the cleaning equipment before every use, and clean them after use. Faulty nozzles may damage the surfaces cleaned. Replace the cleaning equipment and accessories with new ones if necessary.

      In case of any malfunctions in...

      Central unit

      The central unit is selected according to the installation location and the needs of the user. The central units in the A and Combo series are meant to be installed in service rooms, storage spaces, or other utility spaces. The...

      Clog-proof dust piping with correct installation

      If installed correctly, the Allaway dust piping has supreme flow features and will not clog. Clogs in Allaway dust pipings are extremely rare, and always caused by incorrect installation. A trained professional can assist you in...

      Wall bracket flush installation

      Ensure that the suction and exhaust pipes are installed on the correct sides of the central unit. Leave the wall open in the room behind the wall bracket. Use additional beams to support the existing beams. Make...

      Leading the 41 mm piping system to the C series central unit

      Change the size of the pipe using a 41/44 adjustment muff. This will enable the pipe to be attached to a C series wall bracket. Also use an adjustment muff when you want to move the C series central unit further, and therefore...

      Servicing the filter

      All central units have a filter (4), protecting the turbine from dust. The filter should be intact and in place. The filter should be serviced every time the dust container is emptied, and replaced if necessary. We recommend that...

      Using a dust bag

      All Allaway central units made in and after 2002 can be separately fitted with a dust bag installation kit. After installing the dust bag installation kit, a dust bag can be used with the unit. When a dust bag is used, the need...

      Using the filter cover

      First place the filter onto the central unit and tighten the filter retaining nut. Then place the filter cover over the filter. The filter cover should be mounted with its opening upwards.Using a filter cover makes cleaning the...

      Maintenance of the washable filter

      Clean the washable filter by gently vacuum cleaning or brushing. After this, the filter can be washed under running water. The washable filter can be washed approximately five times before it should be replaced....

      Which new central units can replace the old KP series?

      The old Allaway KP series central units can be replaced with a central unit from the A series, DV 30 or the Combo central unit. The suction couplings in these central units come from the same direction as...

      Damaged low voltage leads

      If the low voltage leads are damaged and you feel you should change the central unit, we recommend the use of the C 40 Sonis central unit with the voice start feature.

      Dust bag for central units

      An easy-to-install dust bag installation kit is available as an accessory to all Allaway central units that have been built since 2002. The dust bag enhances the hygienic properties of the...

      Category: Professional tips

      Selecting the central unit

      When selecting the central unit model, you should note the length of the piping necessary between the central unit and the furthest wall inlet. The names of the central unit models declare this maximum distance as a number. For...

      Category: Professional tips

      Necessary cleaning equipment

      You should acquire separate cleaning equipment for every 100 square metres of your home. This decreases the need to move equipment to and fro in large houses. The cleaning equipment also lasts longer if you use more than one set...

      Category: Professional tips

      Allaway product compatibility

      If you have an Allaway central vacuum cleaner system, you can use any corresponding Allaway cleaning equipment, regardless of the age of the central unit and wall inlets.

      Please note, however, that the Allaway Standard...

      Category: Professional tips

      Which central unit models can be equipped with a dust bag installation kit?

      You can install a dust bag installation kit yourself to any of the central units listed below. You can check the model of your unit from the name plate located on the central unit, on the side of the turbine housing.

      The dust...

      Category: Professional tips

      Blow-out vent cap and silencer for exhaust air

      The blow-out vent cap is attached outside the wall to protect the exhaust pipe. The pipe end is cut level to the wall, and the vent cap is attached to the wall. The exhaust air silencer is installed as close to the end of the...

      Surface installation of the wall inlet

      When surface installing a wall inlet, use a box for surface installation, sold separately. Attach the box to the wall, connect the elbow coupling to the dust pipe, and slide the pipe in the box. Screw the low voltage leads and...

      Installing a wall inlet through a light parting wall

      If a dust pipe is brought to the wall inlet on the opposite side of a parting wall, drill a hole with a diameter of 50 mm through the wall for the wall inlet. Push the elbow coupling of the wall inlet to the end of the dust pipe,...

      Using extensions in thick parting walls

      When installing a wall inlet through thick walls, several extensions can be used consecutively.

      Insulating the dust pipe

      When installing the dust pipe in an unheated space, such as an attic, it must be insulated with insulating material approximately 50 mm thick.

      Cooling air holes in cupboard installation

      Only the C series central units can be installed in a cupboard. In a cupboard installation, cooling ventilation is prevented, and cooling air holes must be made level with or below the bottom of the central unit, and above the...

      Installing the dust pipe in the upper socle of cupboards

      If the apartment has cupboards reaching all the way to the ceiling, there is usually an empty socle space above the highest cupboards. Detaching the front board of the socle will give a convenient installation space for dust...

      Installing a dust pipe inside a parting wall

      When installing a dust pipe inside a parting wall without disassembling the interior structure, first measure the place of the wall from the attic, and remove insulation so that the top of the wall becomes visible. Make a 55-60...

      Surface installation of a C series wall bracket

      Six mountings are necessary for the surface installation of the wall bracket. These leave a gap between the wall bracket and the wall, so that the dust pipe fits in. First, attach the middle pair to the wall, and then to the wall...

      Using the expandable hose

      You will find that using the expandable hose is easy if you install the wall inlets close to the kitchen, entrance, and utility room.

      Lead-through

      If the dust piping extends to more than one fire section (e.g. garage), type approved fire cuffs are used.

       

      A = firewall

      B = sealing of fire-resistant material

      C = dust pipe

      D = fire cuff

      E = fireproof wall

      Unit information for maintenance

      When dealing with an authorized Allaway maintenance company, remember to report the type and serial number of the central unit that needs maintenance. This information can be found on the rating plate on the external surface of...

      Clogged suction piping or outlet pipe

      Empty the dust container and clean (or change) the filter.

       

      Locate the blockage by e.g. sucking in shreds of kitchen paper through the wall inlets. If the piece of paper can be found in the dust container, that section of...

      Suction hose maintenance

      You can extend the lifespan of the wall-inlet-started suction hose by washing the hose with soapy (washing detergent) water. To fill the hose with water, hold both ends of the hose up. While the hose is filled with water, you can...

      Damage in the hose

       

      Cut off the damaged part, and connect the hose(s) with a coupling muff (accessory no 80915). If the hose is broken close to the hose sleeve or the handle, detach the suction hose sleeve or the handle, cut...

      If the suction power grows weaker, check that:

       

      all other wall inlets are closed and are not leaking

      there are no objects in the wall inlet that can obstruct the air flow

      the suction hose is undamaged, and no undue objects are attached to...

      Inspecting the pipe system for tightness

      If you suspect that there is a leak, check that the piping system is airtight. The piping system must also be checked for leaks during installation, before the structures are closed. The inspection must not be carried out using...

      The wall inlet hisses

      Closed wall inlets should not hiss during vacuuming. If a hissing noise is heard, the wall inlet has a leak. Ensure that the cover assembly coupling muff is shortened to the correct length. For more information on shortening the...

      If the central unit does not start or stalls, check the following things:

       

      does the wall socket have a 230 V power supply

      can the central unit be started from any other wall inlets

      is the low voltage coupling connected to its counterpart in the wall...

      Service companies can help

      If you have problems with maintaining the system yourself, or if the central unit requires further service, contact the Allaway service company closest to you. The service network covers all of Finland.